Refund & Cancellation Policy

Monthly plans, billed in advance through Stripe, in Canadian dollars: Extension $79, Individual $130, Starter $239 a month. The dealer-group plan is priced by contract. The amount charged at checkout is the price shown; no tax is added at checkout today, and if that changes we will show it before you pay. There are no setup fees and no automatic overage charges.

Every new subscription starts with a 7-day free trial. Cancel before it ends and you are not charged. About 3 days before the trial ends we email you the exact date and the amount that will be charged. Some promotional links give a longer trial, sometimes without a card; a trial without a card simply ends and nothing is charged.

Cancel any time in Settings → Billing → Cancel subscription — the same number of steps as signing up. Cancellation takes effect at the end of the period you have already paid for, and you keep access until then. There is no cancellation fee, and we email you a confirmation.

Payments already made are not refunded, except where the law requires it. There are no partial refunds for cancelling part-way through a month. If you think you were charged in error, email support@autolenstudios.com.

Change plans in Stripe’s billing portal (Settings → Billing → Manage in Stripe). The portal shows any credit or charge before you confirm.

Closing your account (Settings → Billing) cancels the subscription immediately, with no refund for the rest of the period, and deletes the account’s data after 30 days.